Our Privacy Commitment

This Privacy Policy explains how Trivia Flow ("we", "us", or "our") collects, uses, and safeguards information when you host live trivia events, join a game as a participant, or interact with our website, dashboards, and integrations.

By using the Trivia Flow platform, you agree to the collection and use of information in accordance with this policy.

Account & identity data: name, email, profile image

Usage data: game session activity, question performance, device/browser metadata, IP addresses, and feature engagement analytics.

Analytics data: interaction signals (such as clicks, scrolls, and page views) and technical metadata collected through tools like Microsoft Clarity.

Payment data: billing contact details and subscription identifiers processed securely through Stripe (we never store full payment card numbers).

Content data: trivia questions and multimedia uploads.

Deliver and improve trivia experiences, including hosting dashboards, participant scoring, and realtime multiplayer features.

Authenticate users, enforce security controls, and prevent fraudulent activity.

Process subscriptions, invoices, and account changes via trusted partners.

Provide customer support, resources, and personalized communication.

Conduct analytics to understand feature adoption and prioritize roadmap improvements.

Service providers that enable hosting, analytics, payments, and infrastructure under strict contractual safeguards.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement: https://privacy.microsoft.com/privacystatement.

AI integrations and media services when you explicitly initiate those features within the app.

Law enforcement or regulatory requests when legally required or to defend our rights.

Business transfers in the event of a merger, acquisition, or asset sale, subject to continued protection of your data.

We never sell personal information to third parties.

Host accounts remain active until you request deletion or terminate your subscription; core records are retained for regulatory compliance.

Game content, session logs, and analytics snapshots are kept to support host records and improve platform reliability.

Participant submissions can be anonymized or deleted at the host's request.

Access, update, or delete account information via the dashboard or by contacting support@triviaflow.io.

Export hosted trivia content or request removal of uploaded media assets.

The security of your personal data is important to us, but remember that no method of transmission over the internet or method of electronic storage is 100% secure.

While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Our primary infrastructure is located in the United States, but we may process data in other regions via vetted subprocessors.

When transferring data across borders, we rely on appropriate safeguards such as Standard Contractual Clauses and industry best practices.

Trivia Flow is not intended for children under 13. We do not knowingly collect personal information from children, and hosts are responsible for ensuring their events comply with applicable laws.

If you learn that a child has provided us information without consent, contact support@triviaflow.io and we will promptly remove it.

We review this Privacy Policy regularly. Material updates will be posted here and communicated to account owners at least 14 days before they take effect.

Your continued use of the platform after updates become effective signifies acceptance of the revised policy.

For privacy questions or requests, email support@triviaflow.io.